Leo Lighthouse
Effective date: January 1, 2026

This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or otherwise interact with us. By using our website or communicating with us, you consent to the practices described below.

1. Information We Collect

We collect the following types of personal information when you visit our website:

• Personal Identifiable Information (PII): First name, last name, email address, phone number, postal code, and any other details you provide through forms or account registration.

• Educational information (academic status, course of study, grade level)

• Payment Information: If applicable, through secure third-party payment processors.

• Technical Data: IP address, browser type, domain name, access time, referring website address, operating system, and usage data collected via cookies and analytics tools.

We also collect the following types of personal information when you communicate with us, complete a form, register for or receive our services, or otherwise interact with Leo Lighthouse:

• Personal Identifiable Information (PII): First name, last name, email address, phone number, address, postal code, and any other details you provide through forms or account registration.

• Educational information (academic status, school, course of study, grade level, report cards, education plans)

• Payment Information: If applicable, through secure third-party payment processors.

We are especially concerned to protect the privacy of children aged 18 or under. If you are aged 18 or under, please ask your parent/guardian’s permission before providing any personal data and ask them to help you whenever you provide us with any personal data.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide services you have requested and process appointment requests.

• To communicate with you regarding inquiries, updates, or promotional offers.

• To enhance website functionality, user experience, and security.

• To any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

• To comply with legal and regulatory requirements under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act) and relevant provincial regulations.

3. Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information in the following cases:

• With third-party service providers (e.g., Squarespace, payment processors, analytics tools) to support website operations.

• When required by law, such as responding to legal requests or complying with regulatory requirements.

• Leo Lighthouse may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your Personal Identifiable Information (e-mail, name, address, telephone number) is not transferred to the third party.

• With trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal data except to provide these services to Leo Lighthouse, and they are required to maintain the confidentiality of your information.

• With your explicit consent for specific purposes.

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postal code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

4. Cookies and Tracking Technologies

Our website, hosted on Squarespace, may use cookies and similar tracking technologies to enhance user experience and collect analytical data. You can control cookie preferences through your browser settings.

5. Data Security

We take appropriate security measures to protect your data, including encryption, access controls, and compliance with applicable data protection laws. However, no online transmission is 100% secure, and we encourage users to take precautions when sharing sensitive information online. The Internet as a whole can be insecure at times and therefore, we cannot guarantee the security of your data transmitted to our site; Any transmission through our website, email, or SMS, is at your own risk. Once Leo Lighthouse has received your information, it will use strict procedures and security features to try to prevent unauthorized access.

6. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

• Request access to or correction of your personal information.

• Withdraw consent for marketing communications at any time.

• Request deletion of your personal data, subject to legal retention obligations. To exercise these rights, contact us at info@leolighthouse.ca.

We may send you SMS text messages to provide you with updates or promotional offers. By providing us with your mobile phone number, you consent to receiving SMS text messages from use. We use a third-party service provider to send SMS text messages on our behalf. We may collect your mobile phone number, message content, and other information related to the SMS text message for the purpose of sending the message and improving our services. We will not sell or share your mobile number or other information with third parties for their own marketing purposes. Standard messaging and data rates may apply. You may opt-out of receiving SMS text messages from us at any time by contacting us at info@leolighthouse.ca.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the updated effective date. Leo Lighthouse encourages you to periodically review this Statement to be informed of how Leo Lighthouse is protecting your information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at info@leolighthouse.ca or (905) 302-7070.